policy on privacy is straightforward. In short, any information that you submit
to us will remain absolutely private. Also, our website is a private, copyrighted
site and intended solely for personal use. If you're interested in the lawyerly
details, read on.
Categories of Information
Information about you can be categorized as (a) personally identifiable information,
or (b) non-personally identifiable information. "Personally identifiable information"
is information that we collect from you such as your name, postal address, telephone
number, fax number and email address. "Non-personally identifiable information"
is information that we collect from you that does not include your name or any information
that would allow us to contact you.
How We Use and Disclose Information
Some of the ways in which we use your personally identifiable information may include
using it to fulfill your orders, to provide you with information that you may request
and to customize your web site experience. If, at the point where you give us personally
identifiable information, a box is checked indicating that you would like to receive
information about special offers and promotions, then Hunter Douglas will also
use such personally identifiable information to send you information that we believe
might be of interest to you. It is important for you to understand that we use contractors
(e.g., delivery services) to help us operate our business. We generally require
that contractors not disclose personally identifiable information or use it other
than as necessary to perform their services for us.
Because we care about your privacy, we will not give your personally identifiable
information to other marketers or retailers for them to use to contact you about
offers or promotions of their own (other than, of course, in connection with the
sale of our business) unless a box is checked indicating that we may do so at the
point where you give us such personally identifiable information.
As a responsible company, we believe obeying the law is important. Therefore, we
may disclose personally identifiable information in order to comply with a subpoena
or court order or when we are required to do so by law. We may also disclose personally
identifiable information in cooperation with a law enforcement or government request.
It is important for you to understand that the above policies and restrictions do
not apply to our use or disclosure of your non-personally identifiable information.
We may freely use and disclose non-personally identifiable information for many
purposes and on many occasions. Examples of how we use and disclose non-personally
identifiable information include measuring and analyzing site usage, system administration,
improving our site and providing it to third party consultants, clients, advertisers,
vendors and researchers.
How We Collect Information
We collect personally identifiable information from you by "active" means, in other
words, when you actively give us the information. Examples of this include when
you order products, fill out online site registration forms, request that we send
you information, newsletters or catalogs, or respond to our surveys or other requests
for visitor responses. Like many other commercial web sites, we collect non-personally
identifiable information from you by "passive" means, in other words, by tracking
among other things, the type of computer operating system and net browser that are
being used and the domain name of your Internet service provider, as well as some
of the information described below. This information helps us to interact with visitors
to our site.
A cookie is a small data file that is placed on your computer's hard drive that
may contain information (such as a unique user ID) that a web site may use to track
helps us track the pages of our site that you visit, tells us whether you have been
to our site before and tells us which web site you visited immediately before visiting
our site, but does not tell us about your use of any other web sites. The cookie
does not tell us who you are or how to contact you, unless you have submitted personally
identifiable information to us through active means. You can keep us from using
cookies by turning them off in your browser. However, if you turn off your cookies,
certain parts of our web site may not function.
Collection of Information by Third Parties via Links
Our site contains links to other sites, including, among others, those of some of
our customers. Those other sites may have privacy policies, which may be different
from ours. Visitors using such links should consult the privacy notices associated
with those links. Please keep in mind that whenever you give out personal information
online—for example, via message boards or chat rooms—that information
can be collected, intercepted and used by people you do not know. Our policies do
not extend to anything that is inherent in the operation of the Internet, and therefore
beyond our control. We take no responsibility for information collected by third
Protecting your order information is important to us. We use the industry standard
Secure Sockets Layer (SSL) technology to protect the security of your online order
information. SSL encryption is a method by which information is encrypted while
being transmitted over the Internet. To check the security of your connection, look
at the lower left-hand corner of your browser window after accessing the server.
If you see an unbroken key or a closed lock (depending on your browser), then SSL
is active. You can also double-check by looking at the URL line of your browser.
When accessing a secure server, the first characters of the site address should
change from "http" to "https." Some versions of browsers and some firewalls don't
permit communication through secure servers. In that case, you won't be able to
connect to the server and therefore won't be able to place an order through an insecure
connection. While no method is completely impenetrable, SSL is the state-of-the-art
encryption technology used in e-commerce today. Unfortunately, no data transmission
over the Internet can be guaranteed to be 100% secure. As a result, while we are
committed to protecting your personal information, we cannot entirely ensure or
warrant the security of any information you transmit to us.
Your Acceptance of These Terms
of such changes.